Sky zone birthday party11/21/2023 ![]() But when it was time to leave, they wanted us to pay more. We booked in advance, paid a deposit, and even had a confirmation receipt. I will not go back anymore and not suggest to anyone. ![]() I do not even have words for how I was upset and left the place. I do not think she even has any experience with customer service. In addition, a careless manager with no experience with management. Your kids will have a horrible experience with the host, and you will have a bad experience with the host and the customer service. However, do not waste your money on the birthday party. Not 100 percent recommended for the birthday party. I suggest parents not get fooled by the sky zone website, especially the Gaithersburg one. It is an unsafe environment for your kids. I will say it is a hell that runs by a bunch of unresponsible teenagers, disrespectful teenagers, and unprofessional teenagers. It was supposed to be a family and kids-friendly environment. We had a teenage birthday host who would not even talk to us and disappeared between the party, not responding to any of the kids who asked her question. The manager is so rude and not quite enough to be a manager. Most of the guests we invited were surprised by the service and the lazy management. The price you pay and the service you get are so unreasonable. We had a bad experience with our kid's birthday parties. They will put you on hold (talk to someone) and tell you the wrong information. The whole staff is so unorganized, and they do not communicate. Please take a moment to browse our GALLERY to see example activities from our past events! We offer lots of great options to make your event special, unique and memorable.I have never seen such bad customer service and management. ![]() Parties that require re-booking due to illness, will also be charged a $75 rescheduling fee.) (Please note: parties may be booked during a regular scheduled class time, however they will be charged a $75 class cancellation fee. Sky Village offers AM and PM parties allowing you to book your party before 12pm or after 1pm. You may send your deposit via Zelle or Venmo times are available to reserve my party? To reserve your party you must leave a $250 non refundable deposit. Each party package runs 3 hours with the option to extend (if time allows). Your party will run 30 minutes after your scheduled booking time and it will end within 30 minutes of your scheduled ending time. $15 will be added for each additional child up to 25 (maximum capacity is up to 60 people). Our party packages for our 21st St location are based on groups of 12 children. $15 will be charged for each additional child up to 13 (maximum capacity is 30 people). location are based on groups of 8 children. ![]() Our birthday party packages at our 29th St. How many children may I invite to my child's party? location please add an additional $160 to any party package for the space rental + $150 for staffing if the group exceeds 25 people. Most party packages listed below are designed for our 29th St. How much does it cost to rent Sky Village NYC (23-81 21st St.) for my child's birthday party? location please scroll down to view party packages and rates. To find out more about more about booking your party at our 21st St. This location is a BIG SPACE and is well suited for children with BIG ENERGY. location offers over 2,000 square feet of GYM + PARTY space. At Sky Village NYC we specialize in a variety of art activities to keep your party guests engaged and entertained! Choose from the Sky Village Arty Party to a Deluxe Rainbow Cupcake Paint Party! Magical Unicorns, FROZEN's Olaf, Van Gogh's "Starry Night" - wherever your imagination takes you - we will follow and make it happen!
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